Contact us
We're a fully remote team and fastest to reach by email. Pick the channel that matches your question and we'll get back to you quickly.
Support
Technical questions, API issues, and help with your account. Subscribers get priority handling.
support@airouter.fyiResponse within 1 business day
Sales
Volume needs, enterprise agreements, procurement questions, or a guided demo of the platform.
sales@airouter.fyiResponse within 1 business day
Billing
Invoices, receipts, VAT details, plan changes, and refund requests. Checkout and licensing are handled by Freemius.
billing@airouter.fyiResponse within 2 business days
Security
Responsible disclosure of vulnerabilities. Please include reproduction steps; we acknowledge every report.
security@airouter.fyiAcknowledged within 24 hours
Live status & docs
Before writing in about an outage, check the real-time platform status page linked from your dashboard — incidents are posted there within minutes. Answers to common integration questions live in the developer docs, and existing subscribers on the yearly plan can also reach us in their dedicated Slack channel.
Prefer to just start?
Every plan comes with unlimited credits and a 14-day money-back guarantee on yearly billing.
See pricing